1. Ingredient Transparency Policy

• All soaps and body washes are made with clearly listed ingredients.
• Ingredients will always be displayed on product labels and product descriptions online.
• Customers with allergies or sensitivities are advised to review the ingredient list carefully before purchase.

2. Product Safety & Testing Policy

• Each product is made in small batches to maintain quality and consistency.
• Products are created using industry-standard hygiene practices.
• While products are safe for general use, we recommend performing a patch test before full use to ensure no irritation occurs.

3. Labeling & Claims Policy

• All product labels comply with FDA/FTC guidelines (no unverified medical claims).
• We do not claim that our soaps or body washes cure, treat, or prevent any medical conditions.
• Descriptions focus on fragrance, moisturizing properties, and customer experience.

4. Allergy & Skin Sensitivity Disclaimer

• Our products may contain natural oils, butters, and essential oils that can cause irritation for sensitive skin types.
• Customers are responsible for reviewing ingredient lists and discontinuing use if irritation occurs.
• We are not liable for allergic reactions or skin sensitivities.

5. Refund & Return Policy

• Due to the personal nature of soaps and body washes, we cannot accept returns once the product has been opened or used.
• Refunds/replacements will only be issued if:
  • The product arrives damaged, or
  • The wrong product was shipped.
• Customers must contact us within 7 days of receiving their order with proof (photo) for review.

6. Shipping Policy

• Orders are processed within 2–4 business days.
• Standard shipping time is 5–7 business days (domestic).
• Customers will receive tracking information once their order ships.

7. Sustainability & Packaging Policy

(Optional if this fits your brand)

• We strive to use eco-friendly packaging wherever possible.
• Our soaps and body washes are packaged in recyclable or biodegradable materials when available.

8. Terms of Use & Liability Waiver

By purchasing and using our products, you agree to:

• Follow all product instructions and guidelines.
• Perform a patch test before full use.
• Acknowledge that we are not liable for misuse, allergic reactions, or results that vary per individual.